Shipping and Deliveries

At Partyware, we want to make our quality goods available to you across Australia in the most efficient way and at the most affordable rates there are.
We understand the utmost importance of maintaining your inventory and getting the products you need as quickly as possible.

Shipping out of our warehouse usually happens within same business day or the next, depending on the order volume and time of the order.
We offer free shipping to many metropolitan areas, and we are also able to ship by carton or on a pallet if an order exceeds a certain amount.

 

General Freight Guidelines

  • Please refer to the terms and conditions on our website for extended information related to Partyware’s freight policy.
  • If the use of a side loader is required or orders have to be manually unpacked, charges incurred by the transport company will be passed on to the customer. This will be communicated by a member of the Partyware team before the order is dispatched.
  • If an order requires special delivery instructions, this must be communicated in the comments box when finalizing your order.
  • Partyware will bear no responsibility for orders that have been lost or mis-placed as a result of specific delivery instructions being inadequately provided.

Victoria

  • Metro orders can be delivered on the same day provided the order is placed before 10am. Same day deliveries are up to 19 cartons per order.
  • If an order exceeds 19 cartons, one of our sales representatives will contact the purchaser and put forward options to find the most cost-effective way to send an order.
  • Orders placed that do not specify same day will be delivered within 24 hours from when the order is placed.
  • Outer metro orders will be delivered within 3 working days.
  • Palletized freight order values must be over $800.00 for FIS delivery, Melbourne metro. Any significant charges to outer metro Melbourne will be passed on to the customer.

New South Wales

  • Orders will be delivered within 3 business days from order date.
  • Palletized freight order values must be over $1500.00 for FIS delivery, New South Wales metro.

South Australia

  • Orders will be delivered within 3 business days from order date.
  • Palletized freight order values must be over $1500.00 for FIS delivery, South Australia metro.
  • All metro South Australia charges will be absorbed. Any significant charges to outer metro South Australia will be passed on to the customer. This will be communicated by a member of the Partyware team before the order is dispatched.

Queensland

  • Orders will be delivered within 4 business days from order date.
  • Palletized freight order values must be over $2500.00 for FIS delivery, Queensland metro.

Tasmania

  • Orders will be delivered within 4 business days from order date.
  • Palletized freight order values must be over $3000.00 for FIS delivery, Tasmania metro.

WA, NT

All freight is calculated on an individual basis which will be communicated and agreed upon before dispatch.

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